Collection In Store
We aim to have your order ready the next day. We will send you an email to notify you when the product is ready for collection. Click & collect orders are free.
UK Dispatch
All UK standard orders are dispatched next working day via 1st class Royal Mail. (We don’t dispatch Saturday, Sunday or public holidays.)
UK Standard Delivery
UK mainland standard delivery will be charged between £1.95 to £3.95 depending on items or FREE if you spend over £30. Delivery usually within 48 hours after dispatch. Postage cost will be calculated at checkout and displayed before order is confirmed.
Please note that at some times of year (mainly Christmas time) Royal Mail can see some delays. Although we hope items will arrive within 5 working days we can’t guarantee postal times on standard delivery.
Christmas Delivery
Last order date for regular delivery has passed, use Special Delivery Guaranteed delivery option for Christmas – Last order date is 2pm Thursday 21st Dec. This will cost £8.95.
International Shipping
We don’t typically send orders internationally, but if you have a query regarding this please get in touch and we will do our best to accommodate.
Returns
We really hope you love your products. If your order has arrived damaged please contact us with a photo of the product and your order number.
If you have changed your mind and would like to return your products:
- Contact us within seven days of the delivery date stating your order number and which product you would like to return. We will send you information on how to return your order.
- Items must be returned unopened, unused and in their original packaging.
- Your refund will be made to your original payment method within ten days of the order being returned.
Please note, postage costs are not refundable and items must be returned at your own expense. You are strongly advised to return orders via a tracked service as we cannot accept responsibility for items lost or damaged in the post. Sale items cannot be returned.